

About Kelly
The person behind the practice support
Before starting my business in January 2022, I worked in the healthcare space for most of my career - more than 20 years!
I started my journey as a vet nurse, worked my way up into practice management and then moved over to the 'human' side of things, where I worked as a secretary for a few different specialists and a receptionist for a busy GP. I then decided to make the biggest change in my career due to some ongoing health challenges and started my own business.
I started out as a general VA, picking up work where I could while navigating my own health journey. I wasn't having much luck finding a healthcare practitioner who could help me understand what was happening to my body until my sister, who is a qualified naturopath, suggested I see her for a consult.
After my initial consult and a few tests, she created a thorough treatment plan for me, and within a few weeks, I started to notice a huge shift in my health.
And this is why I choose to support practitioners just like you - because I have experienced firsthand the difference holistic healthcare can make to someone's life.
And just like that, I had direction for my healing journey and my business! I gave myself a promotion to Online Business Manager and started creating services to directly support small business owners and busy healthcare practitioners just like you.
Alongside my practical experience, I have formal qualifications including;
- Certificate III in Business Administration
- Certificate IV in Entrepreneurship and New Business
- Certificate IV in Veterinary Nursing
- Introduction to Accounting (Xero)
- Introduction to Bookkeeping
I'm currently studying a Certificate IV in Accounting and Bookkeeping to formalise and further develop my bookkeeping skills.
I do all of this from my dedicated home office five days a week, usually with my little furry sidekick, Dudley, sitting by my side.
Working with me
What to expect when we work together
I work with you and help you manage the operational needs of your business.
Sustainability
As an animal and nature lover I strive to reduce my environmental footprint within my business and my personal life. I don't use any paper, I have minimal tabs open on my computer while working and I'm working towards using solar to power my home and home office.
Practical & solution focused support
I focus on what will genuinely make a difference to your practice - practical systems, clear processes, and dependable follow-through that free up your time and energy for client care.
Partnership & trust
I work in a way that respects your values, your clients, and your scope of practice. Communication is clear, boundaries are honoured, and decisions are made with care - supporting your practice without compromising what matters to you.
Reliable, long-term support
Support is designed to last. Together, we implement practical systems and processes that help your practice run smoothly over the long term, giving you more time, clarity, and energy to focus on your clients and grow your business sustainably.